Comments

Workspace members and guests can use comments to communicate directly on projects. Users with the above roles can add and reply to comments, as well as mention each other.

Based on their comment settings, users get email notifications for project comments.

⚠️ Project visitors cannot view or create comments.

Create comments

To create a comment:

1. Do either of the following:

   • Right-click an empty area of the current board and select Create Comment from the menu.
   • Drag and drop the New comment icon (located at the bottom menu) onto an empty area of the board.

2. Type your comment.

3. Click Post or press Ctrl/Cmd + Enter.

Creating a comment also places a comment pin on the board, marking the location of the comment thread.

Reply to comments

To reply to a comment:

1. Click the comment pin, to open the comment.
2. Click the Reply text field, next to your account photo and type your comment.
3. Click the Reply button.

Select comments

Comment pins behave like other board entities: they can be selected and moved freely. Clicking a comment pin selects the comment and also expands the full thread of replies.

To select multiple comment pins, hold Shift or Ctrl/Cmd and either:

• Click each comment pin one by one.
• Click and drag to draw a selection box.

Move comments

To move a comment, either:

• Drag the comment pin with your mouse.
• Select, cut, and paste the comment elsewhere, using the shortcuts Ctrl/Cmd + X and Ctrl/Cmd + V.

Resolve comments

To mark a comment thread as resolved, click the ✔ (checkmark icon) at the top right of the comment.

By default, pins of resolved threads are hidden. You can show or hide them using the comment settings in the sidebar.

Delete comments

To delete a comment, you must delete its pin. You can:

1. Select the pin and press Delete or Backspace.
2. Right-click the pin and select Delete from the context menu.

⚠️ Deleted comments cannot be restored with undo or History.

✅ If a comment is no longer relevant, consider resolving it instead of deleting it. Resolved comments remain in the project and can be reopened at any time.

User mentions

Users collaborating in a project can mention each other in comments.

To mention a user that already has access to a project:

1. Create a comment or comment reply.
2. Type the @ character and continue typing the desired username.
3. Select the username from the available list.

Mentioned users get an email notification. Email notifications can be configured in the comment settings.

Comment sidebar

Click the Comment icon in the top-right menu to open the comment sidebar. This panel displays all project comments in one place.

Clicking on a comment from the sidebar scrolls the board to its corresponding pin and opens the thread.

Comment settings

To manage comment visibility and notifications, click the comment settings icon at the top right of the comment sidebar.

Show resolved comments

Enable this option to display resolved comments and their pins both in the workspace and in the sidebar. (Disabled by default.)

Receive email notifications

Whenever a comment is added to a project, email notifications are sent to the workspace's and project's owners, editors, and commenters.

Notifications include new comments and resolution updates.

By default, users receive notifications for all comments, but they can limit email notifications to mentions and replies only.

If a user has not yet visited the project, they receive email notifications only for comments in which they are mentioned.